Lodestar International Limited (Hong Kong)
Last updated: 24 November 2025
This Privacy Policy explains how we collect, use, store, and disclose personal information. By using this Site or purchasing our products, Customers consent to this Policy.
We may collect:
Contact information (name, email, phone, address)
Order and payment information
Device information (IP address, browser type, cookies, tracking IDs)
Behavioural data (pages viewed, clicks, session data)
Marketing preferences
Any information voluntarily provided via forms or correspondence
We use personal information to:
Process and fulfil orders
Manage payments and fraud prevention
Provide customer service
Operate, maintain and improve the Site
Conduct marketing, remarketing, advertising, and audience segmentation
Develop new product lines and brands
Comply with legal obligations
Customers explicitly consent to us using their data across all brands, sub-brands, product lines, and affiliated businesses owned by Lodestar International Limited.
Data may be used for:
Remarketing and retargeting ads
Email marketing across multiple brands
Lookalike audience creation
Personalised advertising on third-party platforms (Meta, Google, TikTok, etc.)
We may share data with:
Payment processors
Logistics and shipping providers
Advertising platforms
Analytics providers
IT and hosting providers
Affiliated entities under common ownership
Legal/regulatory authorities if required
We do not sell personal data; however, we may share data with third parties for marketing and analytics purposes consistent with this Policy.
We use cookies, pixels, tags and similar technologies for authentication, analytics, and advertising (including behavioural advertising).
Users can disable cookies in their browser settings, though this may impair functionality.
Data may be transferred to and stored in jurisdictions outside the Customer’s country. By using the Site, the Customer consents to such transfers.
We retain personal data for as long as necessary to fulfil the purposes of collection, including legal compliance, audit, and marketing purposes.
We may retain anonymised or aggregated data indefinitely.
We implement reasonable security measures but cannot guarantee absolute security. Customers use the Site at their own risk.
Customers may request access to or correction of their personal information by contacting us. We may decline requests where permitted by law or where the request is unreasonable.
Our Site is not intended for persons under 16. We do not knowingly collect personal data from minors.
We may modify this Privacy Policy at any time without notice. Continued use of the Site constitutes acceptance of the updated Policy.